Last Updated: September 16, 2026

Welcome to Thirty North Studio. These Terms & Conditions (“Terms”) govern your access to and use of the Thirty North Studio website, services, products, and related offerings.

By accessing or using this website or engaging Thirty North Studio for services, you agree to these Terms. If you do not agree with these Terms, please do not use the website or engage our services.

In these Terms, “Thirty North Studio,” “Thirty North Studios LLC,” “30 North,” “we,” “us,” or “our” refers to Thirty North Studios LLC. “You” or “your” refers to the individual or business accessing the website or purchasing or using our services.

1. Our Services

Thirty North Studio provides creative, branding, promotional, packaging, apparel, web, ecommerce, and related business services. Services may include, but are not limited to:

  • Brand identity and logo development
  • Brand strategy, naming, messaging, and brand guidelines
  • Graphic design and print collateral
  • Promotional products and branded merchandise
  • Apparel, embroidery, and screen printing
  • Employee and team apparel programs
  • Custom packaging, labels, mailers, boxes, and inserts
  • Website design and development
  • Ecommerce and online store services
  • Product photography and creative assets
  • Email and campaign templates
  • Brand assessments and related consulting
  • Online company stores and reorder programs
  • Ongoing design and brand-support services

The specific services, deliverables, specifications, pricing, timelines, and responsibilities applicable to a particular project will be established in the applicable proposal, quotation, order, invoice, statement of work, service agreement, or other written agreement.

If a separate written agreement conflicts with these Terms, the terms of the applicable written agreement will control for that specific project or transaction.

2. Quotes, Estimates, and Proposals

Quotes and estimates are based on the information available to us at the time they are prepared.

Unless otherwise stated in writing:

  • Quotes are valid for the period specified in the quote.
  • Pricing may change if project specifications, quantities, materials, products, shipping requirements, artwork, or other project conditions change.
  • Additional work requested after approval may result in additional charges.
  • Production or material costs may change due to supplier availability, market conditions, or other circumstances outside our control.
  • A quote does not constitute a binding production order until it has been accepted and any required payment or deposit has been received.

For custom products and services, final pricing may depend on final quantities, artwork, product availability, production specifications, and shipping requirements.

3. Orders and Client Approval

Before production or implementation begins, you may be required to review and approve artwork, proofs, specifications, quantities, products, colors, copy, or other project details.

You are responsible for carefully reviewing all approved materials.

Once you approve a proof, design, specification, or order for production, you are responsible for errors or omissions that were included in the approved version, including but not limited to:

  • Spelling or typographical errors
  • Incorrect names, addresses, phone numbers, or other information
  • Incorrect quantities or sizes
  • Incorrect colors or design selections
  • Incorrect product specifications
  • Changes that were requested but not included in the approved proof

Where applicable, Thirty North Studio may rely on the client’s approval as authorization to proceed with production.

4. Changes and Revisions

The number of revisions included in a project will depend on the applicable proposal or service agreement.

Additional revisions, changes in direction, new concepts, or work outside the original scope may result in additional fees.

Changes requested after final approval may also result in additional production costs, delays, or cancellation charges when applicable.

5. Payment Terms

Payment terms will be stated on the applicable quote, invoice, proposal, or service agreement.

We may require a deposit, full payment, or other advance payment before beginning certain projects or placing production orders.

Payment may be made through the payment methods made available by Thirty North Studio, which may include credit card, ACH, or other approved payment methods.

You agree to provide accurate billing information and authorize Thirty North Studio or its payment processor to process amounts properly due under an approved order or agreement.

Unless otherwise agreed in writing, all amounts are due according to the payment terms stated on the applicable invoice or agreement.

Late or unpaid balances may result in:

  • Suspension of services
  • Delayed production or delivery
  • Cancellation of an order
  • Additional collection costs or applicable fees
  • Suspension of access to online stores or account services

6. Custom Products and Promotional Goods

Many products offered by Thirty North Studio are custom, made-to-order, decorated, printed, embroidered, or otherwise personalized.

Because of the nature of custom production, exact color, placement, material, texture, dimensions, and appearance may vary within commercially reasonable manufacturing tolerances.

Product availability may change after an order is submitted. If a selected product becomes unavailable, we may contact you regarding a comparable alternative or other available solution.

Unless otherwise stated in writing, product warranties are limited to warranties provided by the original manufacturer or supplier.

7. Shipping and Delivery

Estimated production and delivery dates are provided for planning purposes and are not guaranteed unless expressly agreed to in writing.

Delivery schedules may be affected by:

  • Supplier availability
  • Production capacity
  • Shipping carrier delays
  • Weather or natural events
  • Transportation interruptions
  • Customs or governmental delays
  • Incorrect shipping information
  • Client approval delays
  • Events or circumstances outside our reasonable control

You are responsible for providing accurate shipping and delivery information.

Once an order has been transferred to a shipping carrier, Thirty North Studio is not responsible for carrier delays, lost packages, theft after delivery, or damage caused after transfer to the carrier, except to the extent required by applicable law.

You should inspect delivered goods promptly and notify us of any apparent damage, shortage, or discrepancy within the timeframe stated in your order documentation.

8. Client-Supplied Materials

You may provide logos, photographs, artwork, copy, trademarks, product information, brand guidelines, or other materials for use in a project.

You represent and warrant that you have all necessary rights, permissions, and authorizations to provide and use those materials.

You agree not to provide materials that:

  • Infringe another person’s intellectual property rights
  • Violate applicable law
  • Contain unlawful or fraudulent content
  • Violate another person’s privacy or publicity rights

You remain responsible for the accuracy and legality of information and materials supplied by you.

9. Intellectual Property

Unless otherwise stated in writing, Thirty North Studio retains ownership of its pre-existing materials, processes, templates, concepts, methods, tools, systems, and other intellectual property used in providing services.

Upon receipt of full payment, ownership or usage rights for final client-specific deliverables will be transferred or licensed to the client as specifically described in the applicable proposal, agreement, or invoice.

Unless expressly agreed otherwise, transfer of rights does not include:

  • Unused concepts or rejected designs
  • Preliminary sketches or drafts
  • Internal production files or working files
  • Third-party assets
  • Stock photography, fonts, software, or other third-party licensed materials
  • Thirty North Studio’s proprietary processes, templates, or systems

Third-party materials remain subject to their respective licenses and terms.

10. Portfolio and Marketing Use

Unless otherwise agreed in writing, Thirty North Studio may display completed work created for a client in its portfolio, website, social media, case studies, presentations, and other promotional materials.

We will make reasonable efforts to avoid publicly displaying confidential information.

If your project contains confidential, proprietary, unreleased, or otherwise restricted information that you do not want displayed publicly, you should notify us in writing before the project is completed or provide specific confidentiality requirements in the applicable agreement.

11. Website Development and Online Services

For website, ecommerce, online store, and related digital services, the scope of work will be determined by the applicable proposal or agreement.

Unless specifically included in writing, services may not include:

  • Ongoing hosting
  • Domain registration or renewal
  • Third-party software subscriptions
  • Third-party plugins or applications
  • Payment-processing fees
  • Search engine optimization
  • Advertising
  • Ongoing content creation
  • Ongoing website maintenance
  • Third-party service fees

Third-party platforms and services are subject to their own terms, policies, availability, and technical limitations.

We do not guarantee that a website or online store will remain compatible with every third-party platform, browser, device, plugin, application, or future software update.

12. Online Accounts and Stores

Where Thirty North Studio provides an online company store or account-based service, you are responsible for maintaining the confidentiality of login credentials and for activity conducted through your account.

You agree to provide accurate account information and promptly notify us of unauthorized access or suspected security issues.

We reserve the right to suspend or terminate an account for nonpayment, misuse, unauthorized activity, violation of these Terms, or other legitimate business or security reasons.

13. Third-Party Services

Thirty North Studio may use third-party vendors, manufacturers, suppliers, payment processors, shipping companies, software platforms, hosting providers, or other service providers in connection with our services.

We are not responsible for the independent acts, omissions, availability, policies, or performance of third-party providers except where otherwise required by law or expressly agreed in writing.

Your use of third-party services may also be subject to the third party’s own terms and privacy policies.

14. Website Content

The content on this website is provided for general informational purposes.

We make reasonable efforts to keep website information accurate and current, but we do not warrant that all information will always be complete, accurate, current, or free from errors.

We may modify, update, suspend, or discontinue any portion of the website or its content at any time.

15. Acceptable Use

You agree not to use this website or our services to:

  • Violate applicable laws or regulations
  • Infringe intellectual property or other rights
  • Submit fraudulent or misleading information
  • Attempt to gain unauthorized access to systems or accounts
  • Introduce malicious code or harmful software
  • Interfere with website operations or security
  • Abuse forms, ordering systems, or other website functionality
  • Use the website for unlawful, harmful, or fraudulent purposes

We reserve the right to restrict or terminate access to the website or services when reasonably necessary to protect our business, systems, clients, or other users.

16. Privacy

Your use of this website may involve the collection and processing of personal information.

Please review our Privacy Policy for information about how Thirty North Studio collects, uses, stores, and protects personal information.

17. Confidentiality

We will use reasonable measures to protect confidential information provided to us in connection with a project.

You should identify information as confidential when appropriate and communicate any specific confidentiality requirements before providing sensitive information.

Confidentiality obligations may be further defined in a separate confidentiality agreement or service agreement.

18. No Guarantee of Business Results

Creative, branding, marketing, website, promotional, and related services are intended to support a client’s business objectives but do not guarantee specific financial, marketing, sales, customer, traffic, conversion, or other business results.

Any examples, case studies, statistics, projections, or statements regarding potential outcomes are provided for informational purposes and should not be interpreted as a guarantee of future results.

19. Cancellation and Termination

Cancellation terms may vary depending on the nature of the project, product, service, or agreement.

Because custom design, production, purchasing, and other work may begin shortly after approval, cancellation may not be possible after certain work or production has begun.

You may be responsible for payment for:

  • Work already completed
  • Approved design time
  • Non-refundable third-party costs
  • Products already ordered
  • Production already started
  • Shipping or other committed expenses
  • Other amounts specified in the applicable agreement

Thirty North Studio may suspend or terminate services for nonpayment, material breach, misuse of services, or other circumstances permitted by the applicable agreement or law.

20. Refunds and Returns

Refund and return eligibility depends on the type of product or service purchased.

Custom, personalized, decorated, printed, embroidered, or otherwise made-to-order products may not be eligible for return or refund except where required by law or where the product is defective or materially different from the approved order.

Any applicable return, replacement, or refund terms provided with an order will control.

21. Disclaimer of Warranties

To the maximum extent permitted by applicable law, the website and its content are provided on an “as is” and “as available” basis.

Thirty North Studio disclaims warranties that are not expressly stated in these Terms or an applicable written agreement, including implied warranties to the extent permitted by law.

We do not warrant that:

  • The website will always be available or uninterrupted
  • The website will be free from errors or security vulnerabilities
  • All website content will always be accurate or current
  • Third-party services will always be available
  • Services will produce a particular business outcome

Nothing in these Terms excludes or limits any warranty or consumer protection right that cannot lawfully be excluded.

22. Limitation of Liability

To the maximum extent permitted by applicable law, Thirty North Studio and its owners, employees, contractors, affiliates, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to your use of the website or services.

To the extent permitted by law, our aggregate liability arising from a particular project or transaction will not exceed the amount actually paid by you to Thirty North Studio for the specific services or products giving rise to the claim.

This limitation does not apply to liability that cannot legally be limited or excluded.

23. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Thirty North Studio and its owners, employees, contractors, and service providers from claims, damages, liabilities, losses, costs, and expenses arising from:

  • Your violation of these Terms
  • Your misuse of the website or services
  • Materials supplied by you
  • Your violation of another party’s intellectual property or other rights
  • Your violation of applicable law
  • Your unauthorized use of third-party materials

24. Force Majeure

Thirty North Studio will not be responsible for delays or failures caused by circumstances beyond our reasonable control, including natural disasters, severe weather, fire, labor disruptions, transportation interruptions, supplier shortages, governmental actions, internet or telecommunications failures, cyber incidents, public health emergencies, or other circumstances outside our reasonable control.

25. Changes to These Terms

We may update these Terms from time to time.

When changes are made, the updated version will be posted on this website with a revised “Last Updated” date.

Your continued use of the website after updated Terms are posted constitutes acceptance of the revised Terms to the extent permitted by applicable law.

26. Governing Law

These Terms will be governed by and interpreted according to the laws of the state in which Thirty North Studios LLC is legally organized, without regard to conflict-of-law principles, unless otherwise required by applicable law.

Any dispute will be handled in the courts having appropriate jurisdiction over the parties and matter, unless the parties have agreed to another dispute-resolution process in a separate written agreement.

27. Severability

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the minimum extent necessary, and the remaining provisions will continue in full force and effect.

28. Entire Agreement

These Terms, together with any applicable proposal, quotation, invoice, statement of work, service agreement, or other written agreement, constitute the agreement between you and Thirty North Studio concerning the applicable website use, purchase, or services.

No waiver of any provision will be considered a continuing waiver unless expressly stated in writing.

29. Opt-Out & Support Mechanisms.

“You can cancel the SMS service at any time. Just text “STOP” to the +15157781817. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at +18886480763”

Carrier Liability Clause

“Carriers are not liable for delayed or undelivered messages.”

Message Frequency Clause

 “Message and data rates may apply. You may receive up to 10 messages per month from 30 North Studio, including appointment reminders, service updates, special offers, discounts, and new product updates. If you have any questions about your text plan or data plan, please contact your wireless provider.”

Privacy Policy Link

“If you have any questions regarding privacy, please read our privacy policy

” No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties”

30. Contact Us

If you have questions about these Terms or a Thirty North Studio project, please contact us:

Thirty North Studios LLC
Email: hello@thirtynorthstudio.com
Website: https://thirtynorthstudio.com/

© 2026 Thirty North Studios LLC. All rights reserved.